Christmas Decor by Cowleys
Title: Appointment Center Representative
Nancy Thorne, a Neptune resident, is one of our appointment center representatives. She has been with Cowleys since 2016. She handles an endless stream of incoming phone calls and schedules appointment for our service technicians. Nancy is often the first point of contact for many of our customers, and she takes her responsibilities seriously.
Prior to joining Cowleys, Nancy worked as an administrator at a senior independent living community for over 15 years. Needless to say, Nancy is a bottomless well of patience and compassion, which has already served her well during her time at Cowleys. Nancy was responsible for helping to solve issues facing the residents and keeping them happy. She also learned quite a lot about facilities management, including pest control issues for both the residents’ units as well as the commercial kitchen on premises.
In her spare time, she likes to read, play with her two children and walk her new puppy who she named “Reckless” -- and if you ever met this four-legged bundle of energy and muscle, you’d understand why!